Privacy Policy

Who we are: Amazing Caregiving Supply LLC

Our website address is: www.amazingdiapers.com.

What personal data we collect and why we collect it

We collect names, physical and email addresses and phone numbers to be able to process and ship orders placed at the website.

We also will use the information to contact customers about issues with their orders and payments and any other related issues about their business with us.

If you create an account, we will store your name, billing and shipping address, email and phone number, which will be used to populate the checkout page for future orders.

While you visit our site we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping costs before you place an order, and send you the order.

We wil use cookies to keep track of cart contents while you are browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes such as to:

Send you information about your account and order.

Respond to your request, including refunds and complaints.

Process payments and prevent fraud.

Set up your account for our store.

Comply with any legal obligations we have, such as calculating taxes.

Improve our store offferings.

Send you marketing messages, if you choose to receive them.

About sharing your information

We can share your personal information for our everyday business purposes such as to process your transactions, maintain your account or respond to court orders and legal investigations.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We share your data with Freight Carriers in order to ship your orders and with Authorize.Net and Paypal for payment processing of your orders.

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: * Order information like what was purchased, when it was purchased and where it should be sent, and * Customer information like your name, email address and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds and support you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We only share your contact information with the Shipping Carriers with the purpose of shipping your order and with Authorize.net or Paypal to process the payments.

Payments

We accept payments through Paypal and Authorize.net. When processing payments, some of your data will be passed to Paypal or Autorize.net, including information required to process or support the payment, such as the purchase total and billing information.

By using Paypal or Authorize.net to process the payment, you may be storing or sharing personal data directly with them without we having any knowledge or record of it. Please refer to their specific Privacy Policies and Terms and Conditions of use for more information.

How we protect your payment information

We do not keep payment information data in our system. If payment information is taken over the phone, once the payment is processed by Authorize.net, the written information is immediately destroyed.

Only the members of Amazing Caregiving Supply LLC are authorized to take payment information over the phone and process it with Authorize.net.  The payment information is destroyed immediately after processing the payment and is not stored or recorded in our website or anywhere else. Payment information or any other information that is not needed to fulfill an order or any related issue about an order is not accessible to other employees of the company.

If you choose to use Paypal or Authorize.net directly during the check out process to effect a payment Paypal and Authorize.net will use the information you have given them directly without we having any knowledge or record of it. In such case Authorize.net and Paypal have in place their own safeguards and privacy policy to protect the information you have given them. Please visit their websites to get familiar with their policies and procedures.

What data breach procedures we have in place

Our web hosting provides 24/7 security monitoring and DDos protection.

What third parties we receive data from

We receive information about your payments from Paypal and Authorize.net. We receive information about your shipmens from freight carriers.

What automated decision making and/or profiling we do with user data

We have no automated decision making and/or profiling in place.  We monitor user data and login information regularly and delete users that are suspicious or do not place an order within a reasonable amount of time.